Key Principles

Partners are required to comply with Myinfo Business key principles for your integration and submission of documents.

Requesting and Using Data

Requesting only what you need

• Only retrieve business data necessary for your service.

• Do not collect data unless required for regulatory, compliance, or operational purposes.

• Each data request should support only a single business purpose.

Comply with PDPA and applicable legislation

• Protect, retain and transfer any data retrieved according to the Personal Data Protection Act (PDPA), relevant industry regulations and applicable legislation.

• Ensure usage aligns with the consent provided by the authorised business representative.

Use data for lawful purposes

• Use the data items retrieved through Myinfo Business strictly for lawful purposes.

• The data must only be used for the intended service or transaction for which the business provided consent.

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Designing your User Journey

Display data as-is

• Data retrieved from Myinfo Business APIs should be displayed exactly as received.

• Government-originated data should remain un-editable to preserve accuracy and data integrity.

• User-provided information may remain editable where appropriate.

• Displaying data as-is helps assure users that the correct data has been retrieved and encourages them to update official records if information is outdated.

Reduce supporting document upload

• Business data retrieved from verified government sources (e.g. entity information, registered address, business ownership details) should be assessed for suitability as an alternative to requesting supporting documents for verification (e.g., ACRA business profile, government-issued licence, CPF contribution history, Notice of Assessment).

Store data only if submitted

• Data should be purged if the application or form is not successfully submitted.

• For “Save-as-draft” features, unsubmitted data should be purged periodically.

Provide alternative options

• Partners are encouraged to provide an alternative option for users who prefer not to use Myinfo Business.

Indicate availability and eligibility

• Clearly indicate that Myinfo Business is available for your service.

• Specify who is eligible: ACRA-registered businesses, and authorised individuals with a Corppass user account linked to an NRIC/FIN.

Highlight benefits to businesses

• Present the benefits of using Myinfo Business, such as faster applications, reduced manual form-filling, fewer document uploads, and more accurate business data.

Follow design guidelines

• Ensure your implementation adheres to the prescribed Design Guidelines to provide a consistent and recognisable user experience when using Myinfo Business.